Congratulations on your incredibly good taste and your decision to purchase Redfeather Snowshoes! On behalf of the entire Redfeather gang, we wish you many happy hours, days, months and miles of phenomenal Redfeather snowshoeing.
Redfeather guarantees that our snowshoes are free from defects in materials and workmanship for one full year from date of purchase.
Please keep a copy of your original purchase receipt or invoice as proof of your original purchase, in the unlikely event that warranty service is needed. This limited warranty does not cover normal wear and tear, or damage caused by abuse. Any alteration of the snowshoe or unauthorized repair of the snowshoe by the customer or customer’s representative renders this limited warranty null and void.
Any suspect defective snowshoe should be returned to Redfeather Snowshoes, not to the retailer.
Prior to returning any item, you must call Redfeather’s Warranty Department at 1-800-525-0081 for a Return Authorization Number. Redfeather Snowshoes are only returnable as new and/or unworn in the original box and packaging. Redfeather reserves the right to inspect any snowshoe returned under this warranty to determine if the Redfeather warranty applies.
If the warranty is deemed to apply, Redfeather will repair or replace your snowshoes at our discretion. The customer is responsible for shipping suspect defective snowshoe(s) directly to Redfeather Snowshoes®, 2700 Commerce Street, La Crosse, WI, 54603, along with original sales receipt, and written explanation of suspect defect. Please include customer’s name, street address (no P.O. Boxes), city, state or province and postal code.
To activate your Redfeather Warranty, you must complete the Product Registration form within 30 days of purchase for the warranty to be effective.